Last Updated: December 29th 2024
This Privacy Policy (the “Policy”) describes how ByteSlice, LLC (“ByteSlice”, “we”, “us”, or “our”) collects, uses, discloses, and protects information in connection with our data management framework SaaS product, DeepDish (the “Service”). By accessing or using the Service, you agree to the collection and use of information as described in this Policy. If you do not agree with our practices, please do not use the Service.
1.1 Personal Information. We may collect personal information that you voluntarily provide to us, such as your name, email address, billing information, and other data you provide when creating an account or using our Service.
1.2 Usage Data and Metrics. We automatically collect usage information such as pages visited, features used, the amount of time spent on certain features, click data, and other metrics related to your interaction with the Service. This data helps us understand how users are engaging with DeepDish so we can improve our product and better serve our customers.
1.3 Device Information. We may collect information about the device you use to access our Service, including IP address, operating system, browser type, and unique device identifiers.
1.4 Cookies and Similar Technologies. We may use cookies, beacons, and other tracking technologies to collect information about your browsing behavior and identify you over multiple sessions. You can learn more in Section 5 below.
2.1 To Provide and Improve the Service. We use the collected information to operate, maintain, and enhance our Service, diagnose technical issues, and improve user experience.
2.2 To Personalize Your Experience. We may analyze usage and metrics data to provide personalized content or recommendations tailored to your preferences and usage patterns.
2.3 To Communicate with You. We may use your contact information to respond to inquiries, provide updates, or send marketing and promotional communications. You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
2.4 For Billing and Account Management. We use payment information to process transactions and manage your account.
2.5 To Enforce Our Terms and Policies. We may use the collected information to investigate suspected violations of our Terms of Service or this Policy, or as otherwise required by law.
3.1 Service Providers. We may share your information with third-party vendors, consultants, or service providers who need access to such information to perform tasks on our behalf. These service providers are authorized to use your information only to provide services to us.
3.2 Business Transfers. If ByteSlice is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if a transaction affects the processing of your personal information.
3.3 Legal Requirements. We may disclose your information to comply with applicable laws or regulations, or to respond to lawful requests, court orders, or legal process. We may also disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or any violation of our Terms of Service.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Usage data and metrics may be retained for internal analysis; this data typically does not contain personally identifiable information and is retained to improve our Service’s performance over time.
We use cookies, web beacons, and similar technologies to collect information about how you interact with our Service. This helps us provide a better user experience and tailor our services to your interests. Most browsers allow you to refuse or delete cookies. If you choose to do so, some features of the Service may not function properly.
We implement reasonable technical and organizational measures to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure. However, no electronic transmission or storage of information can be guaranteed to be 100% secure. You also have a responsibility to maintain the confidentiality of your account and password.
The Service is not intended for use by children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly remove it.
8.1 Access and Correction. You may access and update your personal information by logging into your account or contacting us directly.
8.2 Opt-Out of Marketing. You can opt out of marketing-related emails by following the unsubscribe instructions in those communications or by contacting us. Even if you opt out of marketing emails, we may still send you non-promotional messages such as updates about your account or changes to our policies.
8.3 Do Not Track. Currently, we do not respond to “Do Not Track” signals in browsers. You can control cookies and other tracking technologies through your browser settings.
If you access or use our Service from outside the United States, information you provide may be transferred to and processed in the United States or other jurisdictions where our servers or third-party service providers are located. These countries may have data protection laws that are different from the laws of your country.
We may update this Privacy Policy to reflect changes in our practices or the law. If we make material changes, we will notify you by posting the updated Policy on our website or via email. Your continued use of the Service after such changes constitute your acceptance of the revised Policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
ByteSlice, LLC
Email: [email protected]
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